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Literacy Volunteers of Greater Worcester

Providing English language proficiency for Economic Security

  • About Us
    • Administrative Staff and Teachers
    • Board of Directors
    • LVGW Volunteer Stories!
    • News & Announcements
    • Newsletter
    • Contact Us
  • For Tutors
    • Volunteer Tutors
    • Resources for Tutors & Teachers
  • For Students
    • Free ESOL Classes and Tutoring Service
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    • Support LVGW. Donate Today!

In-Person Registration for Summer 2025 ESOL Classes

May 10, 2025 by Ping Chen

Summer 2025 Semester: June 2 – August 8, 2025 (10 weeks)
🚫 No classes on Thursday, June 19 & Friday, July 4, 2025

📅 Registration Dates:
May 12 – May 23, 2025
🕐 Registration Hours:
Monday – Friday, 11:30 AM – 4:30 PM

📍 Location:
Literacy Volunteers of Greater Worcester (LVGW)
3 Salem St., Suite 332, Worcester, MA 01608
(3rd floor of the Worcester Public Library)

📱 What to Bring:
Please bring your cell phone and be prepared to access your email and WhatsApp during registration.

Sign Up for Our Next Volunteer Tutor Info Session – June 12, 2025!

May 9, 2025 by Ping Chen

Make a Difference—Become a Volunteer Tutor!
Want to make a meaningful impact in your community? Join Literacy Volunteers of Greater Worcester as a volunteer tutor and help adult learners improve their English language skills through one-on-one tutoring.No teaching experience is needed—we provide all the training and support you’ll need!

📅 Volunteer Tutor Information Session
Date: Thursday, June 12, 2025
Time: 6:30–7:30 PM
Location: Zoom (We’ll email you the link before the session.)

📖 Learn more and sign up here: https://www.lvgw.org/volunteer-tutors/

LVGW Board Member Stories

May 5, 2025 by Ping Chen

Volunteer Board Members

I’m Madeleine Moreno and honored to join the Board of Directors for Literacy Volunteers of Greater Worcester. As an immigration attorney with over 20 years of experience, I am passionate about providing compassionate, strategic, and results-driven legal services to individuals and families across New England. I earned my law degree from Northeastern University School of Law and my bachelor’s degree from the College of the Holy Cross.

Since founding Moreno Law Office, LLC, with offices in Worcester, MA and Pawtucket, RI, I have remained deeply committed to expanding access to justice. Since 2005, I have offered pro-bono legal services to Friendly House, Inc., and have partnered with organizations like Ascentria Care Alliance, Central West Justice Center, local churches, and other nonprofits to advocate for underserved communities. I am excited to bring my experience, passion for community service, and commitment to equity and education to Literacy Volunteers of Greater Worcester, and I look forward to helping support our learners and volunteers.

I’m Rezarta Reso and honored to join the Board of Directors at Literacy Volunteers of Greater Worcester and excited to support the mission of empowering our community through literacy.In 1995, my family and I immigrated to the United States. We first arrived in Boston, MA, and soon after made Worcester our home. Although I had earned a degree in Literature before coming here, my English skills were limited, and I worked wherever I could while taking English classes to improve. The Worcester Public Library became a crucial part of my journey, offering me resources and support to strengthen my language skills.

After five years of working as a teacher, I applied for a position at the Worcester Public Library, where my passion for education and community service continued to grow. I went on to study librarianship and earned my Master of Library and Information Studies (MLS) degree from the University of Rhode Island. Today, I proudly serve as a Youth Services Librarian at WPL, helping young learners discover the power of reading and education.

My name is Yahui Kong, and I am honored to join the Board of Directors at Literacy Volunteers of Greater Worcester. Originally from China, I now call Worcester home and work as a Senior Scientist at Curia, a global contract research, development, and manufacturing organization.

My journey with LVGW began as an ESOL student. Through the ESOL classes and tutoring program, I received tremendous support that helped me improve my English skills and better understand American culture. Inspired by the impact LVGW had on my life, I later volunteered to assist with ESOL classes.

As an immigrant who once struggled with limited English communication skills, I truly understand the challenges newcomers face. I know firsthand how critical LVGW’s support is for those building a new life here. I’m proud to now serve on the Board and excited to help strengthen LVGW’s impact in the community.

 

My name is Laila Mhirig. I moved to the U.S. from Morocco in 1998 and began my journey by attending ESL classes to learn English. With determination and hard work, I pursued higher education and graduated with a degree in Business Management. Since 2000, I have been building my career in banking, steadily moving up the ladder and now serving as a VP Senior Market Manager. Beyond my professional achievements, I am a proud spouse and mother of two wonderful daughters. My journey has been one of resilience, growth, and a deep appreciation for lifelong learning.”

 

 

 

My name is Tori Buerschaper and I am the Executive Director of Community Harvest Project, a nonprofit farm that grows produce for hunger relief, and a Worcester resident. After the 2016 election I wanted to find a way to support the vibrant immigrant population in Worcester and started volunteering with LVGW as a tutor in 2017. I have experience with fundraising in my day job, and was asked to join the fundraising committee and then the board where I now serve as President and Clerk. LVGW students are some of the most driven, interesting, and wonderful people I have met in our city. I am thrilled to lend my nonprofit management experience to such a small but mighty organization to help local English language learners thrive.

 

I’m Ilka Kostka, and I’ve been involved with Literacy Volunteers of Greater Worcester (LVGW) since September 2022. I was first an English language tutor and then joined the Board of Directors. I enjoy discussing curricular and programmatic issues, creating and delivering workshops for students, and working with the Board to carry out the mission of the organization. I’m currently a full-time professor at Northeastern University in Boston, where I teach a range of English language courses to undergraduate and graduate international students. I’m so proud to be part of LVGW and to have the opportunity to use my passion for English language education to support learners in the Worcester area.

 

My name is Hilda Rosa Maldonado, originally from Canóvanas, Puerto Rico and currently serving the community of Worcester, MA as Program Director at Green Island Neighborhood Center, a program of Friendly House, Inc. With a background in Education from the Inter-American University of Puerto Rico, my interest in continuing my college studies was born. In 2023 I was able to complete a Human Services Associate of Science Degree from Quinsigamond Community College.

Today, I am pleased to serve on the LVGW Board of Directors, with the purpose of continuing to make a difference in people’s lives to do better. Understanding that my skills and years of experience could be of great benefit to impact others, it’s my desire to be an advocate and voice for this community.

 

My name is Anyeliny Lamptey, I was born in San Francisco de Macorís in the Dominican Republic, raised in Lawrence MA but call Worcester my home for over 8 years. I am currently a Senior Community Relations Representative at Point32 Health. I graduated from Saint Michael’s College in Colchester VT 2014 with a BA degree in Political Science.

I have recently joined the LVGW Board of Directors with the hopes of using my passion for social justice and community building to help build on the mission.

 

 

My name is Raquel Mota-Hays, and I have a strong passion for personal growth and community development. I work as a Wraparound at Worcester Public School, where I consistently strive to promote literacy and passionately advocate for ESOL students. I have a degree in law from a university in Brazil and an Associate’s degree in paralegal studies and psychology from Bunker Hill Community College. These qualifications significantly enhance my skillset and enable me to bring a unique perspective to my work. I am honored to serve on  and contribute my expertise to this exceptional team that aims to deliver the best for the Worcester community.

 

 

Sign up for Our Interest List for Summer 2025 ESOL Classes

April 21, 2025 by Ping Chen

Sign up for Our Interest List for Summer 2025 ESOL Classes

If you are interested in learning English with LVGW and receiving registration information about our Spring 2025 ESOL classes, please sign up for our Interest List, and also sign up for our LVGW News & Announcements WhatsApp Group.

Read more at ESOL classes and tutoring service page for details.

 

 

 

 

 

 

 

 

LVGW Newsletter: March 2025

March 1, 2025 by Ping Chen

In This Issue:

  • Greetings from LVGW
  • Programming
  • Events
  • Staffing
  • Celebrate
  • Funding
  • Support LVGW

Welcome to Spring 2025 ESOL Classes!

February 14, 2025 by Ping Chen

Dear students, teachers and tutors,

Welcome to LVGW 2025 Spring ESOL classes! The classes will start on January 27 and end on April 4th. Visit the office at 3 Salem St. Suite 332, M-Th 12-4 or email Info@lvgw.org if you have any questions.

In-person Registration for Spring 2025 Semester: Jan. 8 – Jan. 23

January 8, 2025 by Ping Chen

Spring 2025: ESOL Classes will run from January 27 – April 4, 2025 (10 weeks)

In-person registration for Spring Semester: January 8, 2025 – January 23, 2025 

Registration Locations & Hours:
90 Madison St. Room 303a, Worcester MA 01608
M-Th 10 am-1:00 pm
3 Salem St. Suite 332, Worcester MA 01608
M-Th 12 pm – 4:30 pm
Fri 1/17 & 1/24 3pm-5Pm
(Please be sure to bring your cell phone and be prepared to use Email and WhatsApp for registration.) (flyer)

Workforce Readiness Resources

August 7, 2024 by Ping Chen

WORKFORCE READINESS RESOURCES

To prepare our students for securing employment and/or educational opportunities, LVGW has started to integrate workforce readiness training into its ESOL program through partnerships with MassHire, QCC, and the Worcester Public Library.

  • LVGW Bulletin Board: Job Fairs, Openings, and Job Trainings 
  • MassHire: Job Seeker Services (MassHire Mainline 508-799-1600) | Career Guidance
  • MassHire: Job Fair Events | Getting Ready for a Job Fair (Writing Resume, prepare for an interview)
  • MassHire: Job Search | Apply Multiple Jobs | Immigrant and Refugee Employment Initiative 
  • MassHire Resources
  • MassHire: Training & Education (Flyers)
  • QCC: The Center for Workforce Development & Continuing Education courses|Academic Calendar
  • Resume: How to write a better resume
  • How to write an effective resume and cover letter by MassHire
  • Resume Templates (Entry Level, Mid Level, Functional and Hybrid)
  • Resume and Cover Letter Online Service at WPL
  • Seven Hills: Career Pathways Program
  • Worcester Job Fund Programs
  • Worcester Public Library: Get a library card | Selected Web Resources | Online Databases
  • Worcester Public School: Adult Learning Center Career Resources |Career Navigator News
  • Foreign Degree and Credit Equivalency Report Requirements

MassHire

554 Main Street, 3rd Floor, Worcester, MA 01608 (508) 799-1600
Hours: Monday – Thursday 8:45 to 4:30 Friday 9:45 – 4:30
Contact: Bill Starr, Job Developer/Recruiter, Email: StarrW@MassHireCentralCC.com

“MassHire Worcester Career Center: one-stop solution for jobseekers” July 19, 2024

Bill Starr invites you to learn about MassHire Career Center programs including  resources and services available to you at no cost, including career counseling, resume writing support, interview preparation and access to hiring events and training opportunities.

“How to write a Resume and Cover Letter” 9/27/2024

Bill Starr, an experienced Job Developer/Recruiter of MassHire, invites you to learn about how to write an effective resume and cover letter and what best practices you should follow.  

How to Become a MassHire Career Center Member to use all the services and resources there:

Step 1: Create a Jobseeker ID here by filling out this New User Registration form (If you don’t have SSN, please let email Ping at pchen@lvgw.org for more information.)

Step 2: Schedule a career center seminar (for those who attended July 19 workshop, please email Ping at pchen@lvgw.org for more information.)

MassHire: JobQuest, Job Training and Employment Resources on MassHire Website, 10/25/24

Steven McIntosh, Upskilling Navigator of MassHire, invites you to learn how to navigate the MassHire Central and JobQuest websites to find employment and job training, as well as additional online job search resources.

Mass Hire: Worcester Jobs Fund Program – connect residents with good jobs in viable long-term career paths where there is an immediate workforce need

Overview of Upcoming Training Opportunities for Good Jobs

Anh Dao, Program Assistant of Worcester Jobs Fund, invites you to learn about a variety of Worcester Jobs Fund programs and how to apply, available to a limited number of Worcester County residents at no cost.

Sign up for information sessions for training opportunities for good jobs today!

  • Certified Clinical Medical Assistant
  • Pharmacy Technician
  • Building Pathways Pre-Apprenticeship Program 
  • 7D Van Driving Training 

For more information, contact  Anh Dao, Worcester Jobs Fund Assistant, Email: DaoA@masshirecentral.com Office: 508-453-6847 Cell: 774-418-1234

****************************************************************************

Quinsigamond Community College (QCC): the most affordable higher education in central Massachusetts

Main Campus: 670 West Boylston Street, Worcester, MA 01606, 508.853.2300 admissions@qcc.mass.edu
Contact: Peter Soucy, Admissions Recruitment Counselor, psoucy@qcc.mass.edu, Phone: 508-854-4375 Office: Harrington Learning Center RM 234

“Overview of the QCC’s Programs and Services” 7/20, 10/11

Peter Soucy, Admissions Recruitment Counselor of QCC invites you to learn about a wide array of programs and services designed to help you achieve your educational and career goals. He will talk about degree and certificate programs, Workforce Development training programs, GED/HiSET classes, Free Tuition for Students over 25 programs, as well as financial aid and grant funding opportunities.

QCC: Any age! Any income! Attend QCC for Free. The MassEducate and MassReconnect programs allow Massachusetts residents who have not yet earned a bachelor’s degree to attend QCC for free. | Upcoming Events & Programs

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City of Worcester: “How to Start a  Small Business in Worcester” 9/20

Margie Breault of the Executive Office of Economic Development invites you to learn about  the fundamentals of starting a successful business. Learn essential steps, key strategies, and practical tips. Whether you have a business idea or are already in the early stages, this session will equip you with the knowledge and resources to kickstart your entrepreneurial journey.

****************************************************************************

Leominster Credit Union: Financial Literacy 
Brittany Haley, a financial literacy educator of Leominster Credit Union, invite you to learn about how to manage our money, open a bank account, budget, apply for a credit card, and more. Here is her presentation. 

Contact: Jordan Logan
Member Relationship Manager, 978-466-7204, JLogan@leominstercu.com
www.leominstercu.com

 

LVGW Bulletin Board: Upcoming Job Fairs, Openings, and Job Trainings

August 7, 2024 by Ping Chen

  • MassHire: Training and Education Flyers | Workshop & Event Calendar
  • Patient Care Associate (PCA) Pathway: Paid training with salary and benefits, $3,000 stipend for completing the training and maintaining employment for six months, Home Health Aid certificate and Basic Life Support training/certification, Guaranteed job as a PCA I upon completion
  • Boston University-Building Refugees and Immigrant Degrees for Graduate Education (BRIDGE) Program: Fall 2024 BRIDGE Program is open now!
    The BRIDGE program is open to refugees, immigrants, or children of immigrants, who have a bachelor’s degree and an interest
    in exploring higher education and careers in social work.
  • QCC: Any age! Any income! Attend QCC for Free. The MassEducate and MassReconnect programs allow Massachusetts residents who have not yet earned a bachelor’s degree to attend QCC for free. | Upcoming Events & Programs
  • Orientation Workshop for Foreign-Trained Professionals
  • Worcester Jobs Fund Training Programs: MassHire Central Region Workforce Board is offering Building Pathways Pre-Apprenticeship, Certified Clinical Medical Assistant, and Certified Pharmacy Technician Training! For more information, contact Anh Dao at DaoA@masshirecentral.com or 774-418-1234

New Office Hours

October 1, 2023 by Ping Chen

Office Hours (pdf)

Madison Office
90 Madison St. Suite 303a, Worcester MA 01608

Monday – Thursday
9:00 am – 12:00 pm

Library Office
3 Salem St. Room 332, Worcester MA 01608

Monday – Thursday
11:00 am – 5:00 pm

Email us at info@lvgw.org
Call us at 508-754-8056
Text us: on WhatsApp: 508-754-8086

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